Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the lileyz.com website (the “Service”) operated by EXPERTISE TECHNOLOGY LTD (“us”, “we”, or “our”).
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.
1. Scope
1.1 These General Terms & Conditions of EXPERTISE TECHNOLOGY LTD (Company number SC380814) shall apply to all contracts between the Seller and a contracting partner (hereinafter “Customer”) regarding the sale, delivery, and temporary provision of digital contents, digital goods, and non-digital goods (hereinafter collectively referred to as “Goods”). Any services offered by the Seller shall be rendered exclusively as ancillary to the aforementioned purchase contracts. Deviating, conflicting, or complementary terms from the Customer shall only become part of the contract if the Seller expressly consents to their application. Tacit acceptance of the Customer’s terms through conclusive behavior is excluded.
1.2 These Terms apply to both consumers (as defined in section 13 of the German Civil Code (BGB)) and entrepreneurs (as defined in section 14 BGB). Unless specified otherwise, all terms apply equally to contracts with entrepreneurs and consumers. Any exceptions for consumers will be explicitly stated.
1.3 These Terms also apply to future contractual relationships between the Customer and the Seller, provided the Customer is an entrepreneur.
1.4 “Digital contents” refer to all digital services, excluding digital Goods, such as access codes, product keys, or other digitally existing information.
1.5 “Digital Goods” refer to software not existing on a physical data carrier, provided by the Seller for download, with rights of use granted under clauses 5 and 6 where applicable.
1.6 “Non-digital Goods” refer to software existing on a physical data carrier or other physical products distributed by the Seller, with rights of use granted under clauses 5 and 6 where applicable.
1.7 The Seller operates an online shop via its website (hereinafter “Online Shop”) and also sells products through various marketplaces, such as eBay, Rakuten, or Rue du Commerce (hereinafter “Marketplaces”).
1.8 By submitting a purchase order under clause 2.2, the Customer agrees to these Terms.
2. Contract Conclusion
2.1 For purchases via the Seller’s Online Shop, the Customer’s order constitutes an offer to conclude a contract. The Seller’s prices, quotes, and product descriptions do not constitute an offer.
2.2 For purchases via a Marketplace, the contract is concluded when the Customer places the order.
2.3 The Customer is responsible for detecting input errors before finalizing the order. The Seller recommends using the browser’s zoom function to review order details. Corrections can be made during the order process until the final confirmation.
2.4 An order confirmation for purchases via the Online Shop does not constitute acceptance of the offer. The contract is concluded only when the Seller takes one of the actions outlined in clause 2.5.
2.5 The Seller may accept the Customer’s offer within five days by:
a) Delivering the Goods to the Customer or having a trading partner (e.g., Amazon EU S.à.r.l.) deliver them, with receipt by the Customer being decisive; or
b) Requesting payment from the Customer after the order is placed.
2.6 The five-day acceptance period begins the day after the Customer submits the offer. If the Seller does not accept the offer within this period, the offer is deemed rejected.
2.7 Contracts are concluded exclusively in English.
2.8 The Customer must ensure that emails from the Seller or its agents can be received, including configuring spam filters appropriately.
3. Subject of the Contract
3.1 The Seller provides Goods to the Customer. Services are rendered only as ancillary to the delivery of Goods.
3.2 For non-digital Goods, the Seller’s obligations are based on the product description in the Online Shop or Marketplace. For software purchases, the Seller provides the software on a suitable data carrier and grants rights under clause 4.
3.3 For digital Goods, the Seller provides:
a) Software for download, with rights granted under clause 4; or
b) Temporary software access, with rights granted under clause 5.
3.4 Digital contents are provided subject to the provider’s terms of use.
3.5 Services are provided only as ancillary to the primary obligations and require separate consultation.
3.6 Delivery terms are outlined in clause 9.
3.7 The Seller may charge additional costs if the Customer fails to cooperate or provide necessary resources.
3.8 For entrepreneurs, timely delivery is subject to the Seller’s ability to fulfill the order.
4. Granting of Rights for Software Delivery
4.1 This clause applies to software purchases under clauses 3.2 and 3.3(a).
4.2 Upon full payment, the Customer receives a non-exclusive, permanent right to use the software as specified in the contract.
4.3 The Customer may create a backup copy if necessary for future use.
4.4 Decompilation or reproduction of the software is permitted only as provided by law.
4.5 The Customer may transfer the software to a third party, provided all copies are removed from their systems.
4.6 Unauthorized use of the software requires the Customer to acquire additional licenses.
4.7 Copyright notices and serial numbers must not be removed or altered.
5. Granting of Rights for Temporary Software Provision
5.1 This clause applies to temporary software access under clause 3.3(b).
5.2 The Customer receives a non-exclusive, non-transferable right to use the software during the contract term.
5.3 The Customer may create a backup copy if necessary.
5.4 Decompilation or reproduction is permitted only as provided by law.
5.5 The Customer may not transfer the software to third parties.
5.6 Unauthorized use results in the immediate termination of rights.
6. Customer’s Obligations
6.1 The Customer must secure Goods against unauthorized access.
6.2 The Customer must designate a point of contact for contract handling (not applicable to consumers).
6.3 The Customer must inform the Seller of all relevant circumstances for contract implementation (not applicable to consumers).
6.4 The Customer must assist the Seller in fulfilling the contract.
7. Right of Revocation
7.1 Consumers have a right of revocation.
7.2 Details on the right of revocation are available at lileyz.com/refund_returns.
8. Prices and Payment Terms
8.1 Prices include statutory VAT unless stated otherwise. Additional shipping costs are specified in the product description.
8.2 For deliveries outside the EU, additional costs (e.g., customs duties) are the Customer’s responsibility.
8.3 Payment options are displayed in the Online Shop or Marketplace.
8.4 For bank transfers, payment is due immediately after contract conclusion.
8.5 PayPal payments are subject to PayPal’s terms.
8.6 SOFORT transfers are processed by SOFORT GmbH.
8.7 Invoice payments are due within seven days of receipt.
8.8 SEPA direct debits are collected after the order is placed.
8.9 Credit card payments are processed upon order completion.
8.10 Amazon Pay payments are processed by Amazon Payments Europe.
8.11 Klarna payments are subject to Klarna’s terms.
8.12 The Customer may not set off claims against the Seller’s claims.
8.13 Default interest of 9% above the base rate applies for late payments.
8.14 Non-EU customers may purchase at net prices if they provide a valid VAT ID.
9. Delivery & Shipping Terms
9.1 Goods are delivered to the address specified by the Customer.
9.2 The Customer bears costs for unsuccessful deliveries unless the right of revocation is exercised.
9.3 Self-collection is not available.
9.4 Digital contents are provided via download links or product keys.
10. Retention of Title
10.1 Title to non-digital Goods remains with the Seller until full payment is received.
10.2 The Customer must safeguard the Goods and keep them separate from other inventory (not applicable to consumers).
10.3 The Customer must notify the Seller of any third-party interventions.
10.4 The Customer may resell Goods but not pledge or assign them as security.
10.5 If Goods are combined with other items, the Seller retains co-title.
10.6 If Goods are used to create new items, the Seller retains a pro-rata title.
10.7 The Seller will release excess securities upon the Customer’s request.
11. Warranty for Contracts
11.1 This clause applies to contracts under clauses 3.2, 3.3(a), and 3.3(c).
11.2 Claims for material defects are subject to a one-year limitation period (not applicable to consumers).
11.3 Used Goods are sold without warranty (not applicable to consumers).
11.4 Product descriptions are statements of condition, not guarantees.
11.5 Merchants must inspect Goods and notify defects promptly.
11.6 The Customer may not reject deliveries due to minor defects.
11.7 Warranty does not cover defects caused by improper use or third-party interventions.
11.8 The Seller may remedy defects or replace defective Goods.
11.9 The Seller bears costs for justified warranty claims.
11.10 Warranty does not cover minor deviations or natural wear.
11.11 Recourse claims are limited to statutory rights.
11.12 Liability limitations do not apply to personal injury or fraud.
11.13 Updates and upgrades are subject to the same warranty terms.
11.14 Legal defects are subject to the same warranty terms.
12. Warranty for Temporary Software Provision
12.1 This clause applies to contracts under clause 3.3(b).
12.2 The Customer has statutory rights for material defects.
12.3 The Customer may not terminate the contract for minor defects.
12.4 Warranty does not cover defects caused by improper use.
12.5 Warranty does not cover minor deviations or natural wear.
12.6 Liability limitations do not apply to personal injury or fraud.
12.7 Updates and upgrades are subject to the same warranty terms.
12.8 Legal defects are subject to the same warranty terms.
13. 100% Money-Back Guarantee
The guarantee is valid for 3 years from the invoice date (or the product’s term for limited-term products). Proof of purchase and a written confirmation of non-use are required for reimbursement.
14. Liability for Breaches of Duty
14.1 The Seller is liable for wilful or grossly negligent conduct and for personal injury.
14.2 The Seller is liable for simple negligence in case of essential contractual breaches.
14.3 Liability is otherwise excluded.
14.4 The Seller is not liable for data loss.
14.5 Liability limitations apply to the Seller’s agents.
14.6 Product liability claims remain unaffected.
15. Redemption of Campaign Vouchers
15.1 Campaign Vouchers are valid only during the specified period.
15.2 Certain products may be excluded from voucher campaigns.
15.3 Vouchers must be redeemed before order completion.
15.4 Only one voucher may be used per order.
15.5 The order value must equal or exceed the voucher amount.
15.6 Remaining amounts may be paid via other methods.
15.7 Vouchers are non-refundable and non-interest-bearing.
15.8 Vouchers are not refunded if the Customer exercises the right of revocation.
15.9 Vouchers are transferable.
16. Naming as Reference
Entrepreneurs consent to being named as references on the Seller’s website and social media.
17. Final Provisions
18.1 The Customer may not assign rights without the Seller’s consent.
18.2 German law applies, excluding the UN Sales Law.
18.3 The Seller’s headquarters is the exclusive jurisdiction for disputes (not applicable to consumers).
18.4 The EU Commission’s online dispute resolution platform is available at https://ec.europa.eu/consumers/odr.
Contact Us
EXPERTISE TECHNOLOGY LTD
Company number: SC380814
Registered office address:
Clyde Offices Epict Training, 2/2 48 West George Street, Glasgow, Scotland, G2 1BP
If you have any questions about these Terms, please contact us.